Save 50–75% in staff time by modernising, automating, and centralising document flow.

Welcome to our blog!

5-Star Law Firm - How to Become One?

In January 2022, Tracument surveyed hundreds of legal professionals in order to better understand how those responsible for law firms had handled the COVID-19 Pandemic and to better understand how law firms would take the many changes they had made into the future.

COVID-19 Pandemic and Employee Retention

In January 2022, Tracument completed a survey of over 300 legal professionals across various types of law and across Canada.

2 Strategies Paralegals Can Use to Maximise their Qualities

Christopher shares more of what he has learned while working in various aspects of the legal industry over the past dozen years.

4 Qualities Firms Consider Essential for a Great Paralegal

Christopher shares some of the things that he has learned over the dozen years he has spent working in various aspects of the legal industry.

Spring Cleaning Habits

One of the downsides to running a busy practice is that there is little time to undertake a review of the habits that make up your business. Those habits, like your office and your files, can use a good Spring Cleaning, and there is no better time than March to do this. Because we at Tracument focus on getting documents in and out of your office more efficiently, this month's blog post will focus on that part of your practice.

3 Simple Security Tips to Protect Your Firm's Data

Spring is almost here, hopefully. We continue to receive mixed messages from the weather, but now is a good time to think about doing some Spring Cleaning around your firm. This blog post will highlight three areas where firm administrators can do an annual check-in to make sure their basic security policies and procedures are as effective as possible.

IME Provider Relations

In our recent blog post series, I have leveraged my experience of nearly five years in the IME business to provide you, the legal professional, with best practices and tips on how to prepare for an IME, how to manage the post-IME period, and how to assess the quality of a new expert.

3 Tips For When Considering a New Expert

In my article, 3 Steps to a Smooth IME, I touched on the benefits of using a doctor new to IME reporting. This week we expand on this by going through three of the best practices to employ when considering an expert you have never used before (whether or not they are new to reporting).

4 Post-IME Tips

Previously I wrote on how best to prepare ahead of an IME, including some useful tips from the perspective of an IME industry insider. This week we will expand on this by running through some post-IME tips. It is common, and recommended, practice to prepare your client ahead of their IME on what to expect and what not to do. It is at least just as important to check in with your client after the examination has occurred.

3 Steps to a Smooth IME

In a previous role, I worked for nearly five years in business development for a large national IME referral clinic. During my years there, I saw the IME process from start to finish from both the law firm and the assessor sides of the transaction, and encountered a few common mistakes that led to wasted time and poor file outcomes. An IME is one of the most important events in the life of a file. Over the next few weeks, I will be offering suggestions as to how to get the most out of this critical aspect of your case. This week, how to set and prepare for an IME after you have assessed your file's needs.

The Impact of COVID: Work-from-Home Policies on Long-term Strategies for Legal Firm Office Space

The COVID-19 pandemic has forced large sections of the economy to work from home. The legal profession is fortunate in this regard as the nature of their work means it is more easily done from home than many other industries, albeit with sometimes significant adjustments and increases to technology. The big question facing the industry is to what extent these changes are permanent. In a recent CBRE study, 58% of respondents agreed with the statement that three years from now, COVID-19 will have had a significant impact on the future of the legal workplace. Many law firms across Canada view the current moment as a unique opportunity to change the nature of their physical office space, whether to save money or to improve working conditions for lawyers and staff alike.


KAIZEN has become the Holy Grail of operating philosophies for most companies in competitive environments. As industries across Canada are propelled into the 21st century due to COVID, the need to adapt in order to remain competitive is stronger than ever. However, adjusting and transforming operations at an uncertain time like this, while necessary, can be daunting. The application of office KAIZEN is here to help. KAIZEN means improvement. Moreover, it means continuing improvement in personal life, home life, social life, and working life. When applied to the workplace, KAIZEN means continuing improvement involving everyone – managers and workers alike. This philosophy is recognized worldwide as an important pillar of an organisation's long-term competitive strategy... and companies that implement KAIZEN have continually yielded superior results.

Reduce the time it takes to bring records into your office, and save staff time while doing so

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