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The COVID-19 pandemic has forced large sections of the economy to work from home. The legal profession is fortunate in this regard as the nature of their work means it is more easily done from home than many other industries, albeit with sometimes significant adjustments and increases to technology. The big question facing the industry is to what extent these changes are permanent. In a recent CBRE study, 58% of respondents agreed with the statement that three years from now, COVID-19 will have had a significant impact on the future of the legal workplace. Many law firms across Canada view the current moment as a unique opportunity to change the nature of their physical office space, whether to save money or to improve working conditions for lawyers and staff alike.

KAIZEN has become the Holy Grail of operating philosophies for most companies in competitive environments. As industries across Canada are propelled into the 21st century due to COVID, the need to adapt in order to remain competitive is stronger than ever.